Fitment Guarantee
We provide car enthusiasts with high quality carbon fiber products. All our products must pass our quality inspection before being sent out so you can shop with confidence! Understand that all of our products are crafted by hand which may lead to a product having minor inconsistencies. Due to the nature of aftermarket, hand-crafted goods, slight variances may be present and slight modifications may be required for installation.
All products from our store must be installed or attempted to install by a professional automotive shop in order to be eligible for our Fitment Guarantee. Any return or replacement requests associated with a fitment issue that was not installed by a professional automotive shop will not be eligible for our Fitment Guarantee. We are not responsible for DIY installs.
What is the Fitment Guarantee? If you have purchased a product and the product description says that it fits your vehicle (ex. BMW F80 M3) and have paid a professional automotive shop to install it, but the product is unable to be installed or does not fit correctly due to issues such as defects, we will have a replacement part sent out at no additional cost to you. In the case that the buyer wants to return for a refund instead of a replacement, the buyer will be responsible for all fees associated with the return. Refer to our Refund Policy for more information regarding returns for refunds. To qualify for the Fitment Guarantee, you must provide us with a copy of the shop's invoice showing that you had a professional automotive shop attempt the installation.
Please note that we reserve the right to refuse service to any customer who has not followed proper installation procedures or has attempted to install the product without a professional automotive shop. We also reserve the right to handle each Fitment Guarantee claim on a case-by-case basis.
We take pride in the quality of our products and our commitment to customer satisfaction. If you have any questions or concerns about our Fitment Guarantee or any of our products, please do not hesitate to contact us at vorteqcarbon@gmail.com. Our customer service team will be available to assist you.